Rental Management in East Texas That Retains Tenants
Many property management companies are out to make a quick profit. Although they might make money for their property owners, often they do so at the expense of high tenant turnover rates. At our property management company, tenant retention is not just a priority; it is our guiding principle.
Our process puts the tenant experience first so you can retain high-quality tenants over the long term. We understand that fostering long-term relationships with tenants is essential for the success of any rental property. That is why we go above and beyond to create a positive and welcoming environment that encourages tenant satisfaction and loyalty.
We screen our tenants thoroughly, in our efforts for qualified residents who pay on time and respect your property as if it were their own. From responsive maintenance services to proactive communication and personalized attention, we strive to meet the needs of our tenants at every turn. By listening to their feedback, addressing concerns promptly, and offering incentives for lease renewals, we aim to ensure that our tenants feel valued and appreciated.
Great tenants paired with great management create a mutually beneficial long-term relationship, giving you a steady stream of income. Our commitment to tenant retention not only enhances the overall experience for residents but also contributes to the sustained profitability and success of our property management endeavors. Whether you have a single-family rental or multi-family portfolio, Cintra Realty Group is here to help you retain tenants for the long term.
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A Property Management Company You Can Trust
Yes, we have all heard it and some have experienced it. Are these charges real? Are these tenants real? You were told your tenant requested maintenance and your management company claimed they fixed the problem. Of course you were charged for this fix. Or, you were charged a leasing fee for a new move-in.
Issue is you find out the tenant never made these requests, maybe it is discovered you paid for services that were never rendered. Or, you find out the tenants did not have a full-term lease, or worse never moved in. These are just a few examples of horror stories we have heard by others in the industry.
At Cintra Realty Group, we offer daily insight by allowing you access to our management software. Whether you are a tenant looking for recent maintenance request and rental charges, or an owner curious about your bills and status of renewals we provide you access to see for yourself.
You’ll never wonder whether your tenant is real or your property management company made fictitious charges towards your investment. We provide complete transparency so you can view all of the detail pertaining to your property. In addition, this allows you to see the day-to-day activity of your investment and provides you with confidence and trust that your property management team is doing what is right for you.
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How We Work Together
Sign an Agreement
First, we discuss management fees, processes, additional service options, and sign the management agreement.
Check the Property
We will perform an inspection of your property. This allows us to make sure everything is up to Texas property code and update anything that does not meet current standards.
Get Pictures
If there is not a tenant currently, we will take new pictures of the property. If you have a tenant, we will take new pictures after your tenants’ lease ends.
launch the property & portal
Our portal puts you in the driver’s seat. You and your tenant will have access to this, so tenants can send work requests and pay rent, while you can monitor your rental.
Ongoing Communication
We will communicate with you consistently to provide feedback on the performance of your property. This is in addition to your routine owner disbursements and maintenance requests.
Anything Else You Need
Whether it is simply routine or an all-out emergency, Cintra Realty Group will be there for you and your tenants' needs promptly and proficiently.
